Service Request
NEW CUSTOMERS
RETURNING CUSTOMERS
WE WILL REPLY TO YOUR RequesTS WITHIN 24 HOURS. IF YOU REQUIRE MORE IMMEDIATE ASSISTANCE PLEASE CALL US TO SPEAK WITH SOMEONE DIRECTLY.
FAQ
Do I qualify for services?
Our program offers services to Active duty families during deployment, Disabled Veterans and their Caregivers, and Gold Star Families. There is no need to verify your status… we trust you.
How much do these services cost?
For all qualifying customers these services are cost-free. We are a registered 501(c)(3) non-profit business; all costs are covered through donations, partnerships and sponsors.
What types of services do you provide?
You tell us! We are prepared to provide minor home repair, roadside assistance, lawncare, etc. We are not capable of handling large jobs such as construction, major auto repair, etc. However, don’t let this list deter you from reaching out. We partner with trusted local businesses and will connect you with the right professionals when a job is beyond our scope.
We do not offer any type of medical care so please reach out to the appropriate care provider.
How do I request help and how quickly will someone respond?
New Customers can fill out an Intake Form to get started. Clicking the ‘Service Request’ link will provide a form to request assistance. We’ll reply with 24 hours. If you require time-sensitive assistance please use call us to speak with someone directly.
Who will be coming to my home?
We understand that inviting someone into your home, especially when you may be alone, requires trust. Your comfort and safety are very important to us. All United Homefront service providers are military veterans and spouses living here in our community. We understand you and your needs because we are you! We provide the professionalism, discretion, and respect you deserve. Before arrival, you will receive the provider’s name, vehicle description, and estimated time of arrival—no unannounced visits.